Privacy Policy

Last Updated: [Date]

Introduction
Welcome to Evergleam Tree. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website evergleamtree.com and purchase Balsam Hill products through our platform. Please read this privacy policy carefully. By using our website, you consent to the practices described herein.

Information We Collect
We collect several types of information from and about users of our website:

Personal Identification Information
When you make a purchase or create an account, we collect personal information including:

  • Name, email address, and telephone number
  • Shipping and billing addresses
  • Payment information (processed through secure payment gateways)
  • Order history and product preferences
  • Communication preferences and customer service inquiries

Automatically Collected Information
We automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Browsing behavior and usage patterns
  • Cookie and tracking technology data
  • Website navigation paths and page interaction information

How We Use Your Information
We use the information we collect for various business purposes:

Order Processing and Customer Service

  • To process and fulfill your orders for Balsam Hill products
  • To manage your account and preferences
  • To provide customer support and respond to inquiries
  • To send order confirmations and shipping notifications
  • To process returns and exchanges in accordance with our policies

Marketing and Communications

  • To send promotional emails about new Balsam Hill products and special offers (with your consent)
  • To personalize your shopping experience and recommend products
  • To administer contests, promotions, or surveys
  • To notify you about website maintenance and updates

Business Operations

  • To improve our website functionality and user experience
  • To conduct market research and analyze consumer behavior
  • To prevent fraud and enhance security measures
  • To comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure
We may share your information with:

Service Providers

  • Payment processors to complete transactions
  • Shipping carriers for product delivery
  • Marketing agencies for promotional campaigns
  • IT service providers for website maintenance
  • Customer service platforms for support operations

Legal Requirements
We may disclose your information when required by law or to:

  • Comply with legal processes and regulations
  • Protect our rights and property
  • Prevent fraud or security issues
  • Ensure the safety of our users and the public

Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security
We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmissions
  • Secure servers with limited access
  • Regular security assessments and updates
  • Employee training on data protection protocols
  • Secure payment processing through certified providers

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Restrict or object to certain processing activities
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us through the methods provided below.

Data Retention
We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enhance user experience and website functionality
  • Analyze website traffic and usage patterns
  • Personalize content and advertisements
  • Remember user preferences and settings

You can control cookie settings through your browser preferences.

Third-Party Links
Our website may contain links to third-party sites, including Balsam Hill’s official resources. We are not responsible for their privacy practices.

Policy Updates
We may update this privacy policy periodically. The updated version will be posted on our website with a revised effective date.

Contact Information
For questions about this privacy policy or our data practices, please contact us:

  • Through our website: evergleamtree.com/contact
  • Via email: [email protected]
  • By mail: [Company Address]

We respond to all legitimate requests within 30 days.

California Privacy Rights
California residents have specific rights regarding their personal information. Please visit our website for more information about these rights.

GDPR Compliance
For users in the European Economic Area, we process personal information in accordance with the General Data Protection Regulation.

This privacy policy ensures transparency about our data practices and demonstrates our commitment to protecting your privacy while providing access to premium Balsam Hill products through Evergleam Tree.