Terms and Conditions

Last Updated: [Date]

1. Introduction
Welcome to Evergleam Tree. These Terms and Conditions govern your use of evergleamtree.com and all related services. By accessing our website and purchasing Balsam Hill products through our platform, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

2. Intellectual Property Rights
Unless otherwise stated, Evergleam Tree and/or its licensors own the intellectual property rights for all material on evergleamtree.com. All intellectual property rights are reserved. You may view and download pages for caching purposes only, subject to the restrictions set out in these terms. The Balsam Hill brand, product names, images, and designs are trademarks and intellectual property of Balsam Hill and are used under license.

3. User License
Permission is granted to temporarily access and use evergleamtree.com for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title. Under this license, you may not:

  • Modify or copy materials from our website
  • Use materials for any commercial purpose
  • Attempt to decompile or reverse engineer any software
  • Remove any copyright or proprietary notations
  • Transfer materials to another person or “mirror” on another server

4. Account Registration
To access certain features and make purchases, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Ensuring your information remains accurate and current
  • Notifying us immediately of any unauthorized use

5. Products and Services
Evergleam Tree operates as an authorized retailer of Balsam Hill products. We strive to display product colors and images as accurately as possible, but cannot guarantee complete accuracy. All products are subject to availability. We reserve the right to:

  • Limit the quantities of products we offer
  • Discontinue any product at any time
  • Correct any errors in product information
  • Refuse service to anyone at our discretion

6. Pricing and Payment
All prices are shown in US dollars and are subject to change without notice. Payment must be completed using accepted methods before order processing. We accept:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay and Google Pay
    All payments are processed through secure, encrypted systems.

7. Shipping and Delivery
Shipping times for Balsam Hill products are estimates only and are not guaranteed. Risk of loss passes to you upon delivery of products to the carrier. We are not responsible for:

  • Delays caused by shipping carriers
  • Delivery issues due to incorrect addresses
  • Weather-related shipping delays
  • International customs delays

8. Returns and Refunds
We accept returns within 90 days of delivery, in accordance with Balsam Hill’s return policy. To be eligible for return:

  • Items must be in original condition
  • All tags and packaging must be intact
  • Original proof of purchase is required
    Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

9. Prohibited Uses
You may not use our website:

  • For any unlawful purpose
  • To violate any international or US federal regulations
  • To transmit harmful code or malicious software
  • To interfere with website security features
  • To collect user information without consent
  • To spam or harass other users

10. User Content
By submitting content to our website (including reviews, comments, and photos), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content. You represent that you own or have permission to use all submitted content.

11. Disclaimer of Warranties
The materials on evergleamtree.com are provided “as is.” We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Limitations of Liability
In no event shall Evergleam Tree, its directors, employees, or agents be liable for any damages arising out of:

  • The use or inability to use our website
  • Any products purchased through our website
  • Unauthorized access to your information
  • Any errors or omissions in website content

13. Indemnification
You agree to indemnify and hold harmless Evergleam Tree and its affiliates from any claims, damages, expenses, or losses arising from:

  • Your violation of these terms
  • Your use of our website
  • Your violation of any rights of another party
  • Any content you submit to our website

14. Termination
We may terminate or suspend access to our website immediately, without prior notice, for conduct that we believe:

  • Violates these terms and conditions
  • Creates risk or possible legal exposure
  • Harms other users or our business interests

15. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in California.

16. Changes to Terms
We reserve the right to modify these terms at any time. Changes become effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.

17. Severability
If any provision of these terms is found to be invalid under applicable law, such invalidity shall not affect the remaining provisions, which shall remain in full force and effect.

18. Entire Agreement
These terms constitute the entire agreement between you and Evergleam Tree regarding your use of our website and services, superseding any prior agreements.

19. Force Majeure
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, and internet outages.

20. Contact Information
For questions about these Terms and Conditions, please contact us:

  • Through our website: evergleamtree.com/contact
  • Via email: [email protected]
  • By mail: [Company Address]

We aim to respond to all legitimate inquiries within 5 business days.

21. Balsam Hill Partnership
Evergleam Tree operates as an independent retailer of Balsam Hill products. While we strive to maintain accurate product information, Balsam Hill maintains its own warranty and product support services. For manufacturer-specific concerns, we recommend contacting Balsam Hill directly.

22. Product Availability
As an authorized retailer, our product availability is dependent on Balsam Hill’s inventory and manufacturing schedules. We cannot guarantee continuous availability of any specific product.

23. Age Restrictions
You must be at least 18 years old to make purchases through our website. By using our services, you represent that you meet this age requirement.

24. Electronic Communications
By using our website, you consent to receive electronic communications from us. You agree that all agreements, notices, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

25. Third-Party Services
Our website may integrate with third-party services, including payment processors and social media platforms. Your use of these services is subject to their respective terms and conditions.

These Terms and Conditions ensure a clear understanding of your rights and responsibilities while using Evergleam Tree to purchase authentic Balsam Hill products. We recommend reviewing these terms periodically for updates.